In my video store at home, they have the pretty cardboard box in the plastic case, so you pick up the whole thing and bring it to the counter. In the video place we had a while back, the pretty cases were on shelves and each had a number. You see the movie you want, you remember the number and then go to a big board that had all these number tags. If the tag with the number you want is there, your movie is in, grab the tag and take it to the video "bitch". If not, go back and look again. That's my two cents.