Lio,
I love a good story about someone who tries to make someone out to be in an idiot, but in the process only manages to show what a fucking moron he himself is. I'm surprised that anyone who calls the marketing department to ask about a country code even has the opposable digits necessary to operate a telephone.
Anyway, I've been an angry customer myself lately. Last Sunday morning my modem burned out. I called AT&T, they tell me it's dead and that I need a new one. I get a new modem and wireless router (separate units, unlike my last one, so if one shits the bed, I only have to replace one of the two). I get the wireless network up and a day later, I can't get on line again. I call AT&T, and they tell me that the modem is working, now it's the line. I've had similar problems on and off for months, by the way. They finally send a tech out to fix it-our wire was touching another wire and this was causing the problem. We're finally out of the woods, I hope, but the real pain in the ass in all of this was that my wife has finals for her on line classes this past week! What a coincidence that my modem shits out AND I have a line problem all at once at the worst possible time! If these were good coincidences I'm sure people would say that it was a miracle and say that god was looking out for me. I'd like to take the chance to tell god to fuck himself for this and many other slights.